What it is
The phone-system licence: PBX features in Teams, phone numbers, call queues and auto attendants, voicemail and call routing. Minutes to the public network are separate.
Included in: Included in Microsoft 365 E5 and Office 365 E5. Calling plans and Operator Connect minutes are bought separately.
Who needs it
- Organisations retiring an on-premises PBX or a hosted phone contract.
- Groups that want one client for chat, meetings and calls.
- Multi-country companies that want one dial plan with local numbers.
Buying options, at Microsoft’s list price in EUR
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List prices for the region chosen at the top of the page; the proposal you build here carries them. Annual-commitment lines are billed as shown; monthly lines can be reduced or cancelled at each renewal.
Asked before buying
Does it include calling minutes?
No. Add a Microsoft calling plan where available, an Operator Connect carrier, or connect your existing carrier through Direct Routing.
Can we keep our numbers?
Yes; numbers are ported to the carrier that terminates your calls.