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Transfer billing · CSP switch
Buy Microsoft 365, Dynamics 365 or Azure directly from Microsoft, or from a reseller that only invoices, and you get a licence — nothing more. Move the same subscriptions to IT Partner and the same euro or pound also pays for implementation, migration, training, security work, support by engineers on business days, and a licensing review every renewal. Microsoft sets the list price; it is identical in every channel. What changes is everything around the licence.
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Channel by channel
| What you get | Microsoft direct, or an invoice-only reseller | IT Partner |
|---|---|---|
| The licence | ✓ | ✓ |
| Implementation and configuration | ✗ | ✓ |
| Migration between tenants, from Google, from on-premises | ✗ | ✓ |
| Training for your people | ✗ | ✓ |
| Support by engineers, in writing, 07:00–01:00 UTC on business days | ✗ | ✓ |
| Security baseline, Secure Score uplift, phishing simulation | ✗ | ✓ |
| Backup and retention guidance | ✗ | ✓ |
| Licensing review: unused, duplicated and oversized seats found and removed | ✗ | ✓ |
| Adoption and change management | ✗ | ✓ |
| A named engineer who knows your tenant | ✗ | ✓ |
| Local invoice in EUR or GBP, VAT handled correctly | ✗ | ✓ |
| Price | Microsoft list | The same list price — or lower on the quote |
Implementation, security work, training and support are services other firms invoice separately — five figures a year for a typical organisation of 100–500 seats. Here the hourly and project work is priced on the services page, and the review, advice and licensing changes ride on the licensing relationship at no charge. Support plans with written response times →
Safe by design, reversible by design
You decide what access we get: none at all, per-ticket and time-limited, or standing delegated access for a managed service. Everything we hold is least-privilege GDAP, time-bound, written to your own audit log, and revocable by you in one click. We never hold a global-admin password.
Stop using our services whenever you choose — outstanding approved invoices are all we ask — and move your subscriptions to another partner or back to Microsoft under Microsoft’s own CSP transfer workflow. Clients stay because the value holds up, not because leaving is hard. Both commitments are on the facts page.
Two to five business days
The longest variable is usually your accounts-payable team adding a new vendor. The process itself is uneventful by design; we have run it hundreds of times. The mechanics, step by step →
Questions
Yes, completely. Your tenant, data, users, global administrators and policies stay yours. The switch changes who you buy licences from and who is registered as your support partner, nothing else. Any delegated access you grant us is least-privilege GDAP, time-limited, logged in your own audit log, and you can revoke it yourself in one click in the Microsoft 365 admin centre.
No. The change happens at the licensing and billing layer only: no data migration, no client reconfiguration, no password resets, no downtime. Same tenant before and after; only the reseller relationship changes.
It will not go up: Microsoft sets the list price and it is the same in every channel; our quote is at or below it. It often goes down, because the first licensing review usually finds unused, oversized or duplicated subscriptions to remove.
You can, at any time, with no penalty and nothing proprietary to unwind. Microsoft’s CSP programme is designed for moving between partners; we follow Microsoft’s own transfer workflow, and our exit terms are published on the facts page.
Two short digital documents: Microsoft’s standard Customer Agreement, which every CSP customer accepts, and our brief master services agreement. Most clients complete both in under ten minutes; we handle every other step.
IT Partner invoices you directly, in EUR or GBP, monthly by default or annually if your finance team prefers, itemised by product and licence count so it reconciles against the admin centre. Our invoice replaces the one from your current partner or from Microsoft; there is no double billing.
They transfer as they are and run to their renewal date; you keep whatever price and term you signed. At renewal we re-quote, usually lower after the review. Nothing is bought twice.
Ready to see your numbers?
Most clients are net positive on the move within the first two months, because the first review removes what nobody uses. Want the licensing review first? It is free and read-only.